01Controller
Centro Interdisciplinario de Salud Mental, C.S.P., P.O. Box 2921, Mayagüez, Puerto Rico 00681. Privacy Officer: Dr. Carlos A. Lado-Cornejo, info@cismepr.com, WhatsApp 787-403-4259.
02What data we collect
| Where | Data | What for |
|---|---|---|
| Clinical service payments | Name, email, service and amount | Charging the service and sending your receipt |
| Record of acceptance | Documents accepted, version, date, time, IP and browser | Proving that you gave your consent |
| Email and phone | What you write to us | Answering you and arranging your appointment |
On the website we do not ask for a diagnosis, clinical history, Social Security number or driver's licence. Please do not email us details about your health.
03Cookies and tracking
cismepr.com uses no cookies, advertising pixels or analytics tools, and shares no data with social networks or advertisers. That is why we show no cookie banner. On the home page your browser downloads two typefaces from Google Fonts, and the video on the technology page is served by YouTube in privacy-enhanced mode.
04Who we share data with
Only providers that serve us: Render (server), Supabase (database) and Stripe or PayPal (payments, once switched on; we never see or keep your card). Those handling health information sign a Business Associate Agreement under HIPAA. Also when the law requires it. We do not sell or rent your data.
05Security and breaches
All information travels encrypted (HTTPS). If a security breach affects your information, we will notify you as soon as possible, notify Puerto Rico's Department of Consumer Affairs (DACO) within 10 days under Law 111-2005, and the federal authorities when HIPAA requires it.
06Retention and your rights
Messages that do not lead to an appointment are deleted after 12 months. The record of acceptance is kept for at least 6 years. You may ask to access, correct or delete your website data by writing to info@cismepr.com; we answer within 30 days. Services are for adults: we do not knowingly collect data from minors.
Reviewed October 16, 2026 · Approved October 16, 2026 by Dr. Carlos A. Lado-Cornejo