Delete your account

You can delete your TRICO Terpenes Finder or TRICO Chef account at any time. They are separate accounts: deleting one does not delete the other.

In TRICO Terpenes Finder

1. Open the app and sign in.
2. On Home, scroll to the end and tap "Delete my account".
3. Read what happens, type DELETE and tap "Delete my account forever".

In TRICO Chef

1. Open TRICO Chef and sign in.
2. Tap "Mi cuenta" (My account), at the bottom of the first screen.
3. Tap "Eliminar mi cuenta" (Delete my account) and confirm with "Sí, eliminar mi cuenta".

Your account, your access, your "Tu cuidado físico" (physical care) log and your "Probé la receta culinaria" progress are deleted at once. Product uses are kept only as counts, without your identity. "Mis recetas culinarias" is kept only on your phone and is deleted when you delete the app.

If you no longer have the app

Write to us from your account's email asking us to delete it. We delete it within 7 days and confirm by email.

support@cismepr.com

What is deleted and when

• At once: the account is closed, you can no longer sign in and you stop receiving notifications; if you were on a dispensary's staff, you leave it.
• After 30 days your email and account, your ratings, your list, your history, your Personal Section and your VIP requests are deleted for good.
• Only anonymous counts that never held your identity are kept, such as how many searches there were per effect, and the record of what you accepted (document, version, date, IP and device), which is the legal proof of your consent and is kept for at least 6 years.
• Deleting the account does not cancel an Apple or Google subscription: cancel it from your Apple or Google account too.